Frequently Asked Questions

Is MyScreen™ FREE to use?

MyScreen is a free service. (Please note that carrier data charges may apply; please ensure that your carrier is a MyScreen partner prior to opting in to the service.) MyScreen™ is a free rewards program that allows you to accumulate rewards over time and then redeem them for operator air time or data services. In the future, you will be able to transfer earned rewards including but not limited to, third-party loyalty cards, prepaid credit cards, gift cards or your favorite social cause.

How does MyScreen™ work?

You simply opt-in to MyScreen™ and setup your accounts. You complete your profile information and begin to receive ads on your mobile phones. You are in control of the types of ads you receive, and the frequency at which you recieve ads. As you begin to enjoy the MyScreen™ experience, you will always have total control over which type of ads you receive based on your demographic and lifestyle interests. After entering your details, you will be asked to download a small MyScreen™ application to your Smartphone handset which allows mobile advertisements to be delivered to your Smartphone handset in a transparent, non-invasive manner. Mobile advertisements relevant to your interests will be displayed at the end of each call in a full screen, visually rich format that matches your handset’s exact screen dimensions. As you view each relevant mobile advertisement, you will earn valuable rewards which you can redeem with your mobile operator. In the future, you will be able to transfer earned rewards to third-party loyalty cards, prepaid credit cards, gift cards or you will even be able to donate to your favorite social cause.

Beyond full-screen, visually rich static advertisements, you will also receive hot-key enabled advertisements which allow you to respond to the advertiser with one click to either visit a special mobile website on your Smartphone for a special promotion or call the advertiser’s hot-line to hear about exciting new offers. Earning rewards was never so much fun

Is my information safe?

Absolutely! We respect your privacy and completely understand that you want your personal information safe. You can review our Privacy Policy, we use industry-leading encryption standards to ensure that your personal information is never compromised. We want you to enjoy the MyScreen™ experience by earning rewards, enjoying relevant mobile advertisements, and telling all your friends, family, and colleagues about MyScreen™.


Will I get spammed?

We do not believe in SPAM. The entire MyScreen™ experience is about you. You control what ads you receive, when to receive them, and how often you receive them. All mobile advertisements are delivered in a non-intrusive manner at the end of your call. Your calls are NEVER interrupted by mobile advertisements and you are always in control of your information and preferences

It appears MyScreen™ is not available with my mobile operator yet? What should I do?

We are in discussions with mobile operators worldwide. If MyScreen™ is not available with your mobile operator yet, please do the following. Sign-up to the MyScreen™ site so that you can continue to receive updates about our exciting new developments. When you sign-up, we’ll capture your information and contact you through a variety of methods to inform you when MyScreen™ will be available in your area. You can also contact your mobile operator and tell them that you’d like to enjoy the MyScreen™ experience. Tell your friends, family and colleagues to do the same! We’d love to have as many happy MyScreen™ subscribers as possible.

What is an APN (Access Point Name Setting) Setting?

An Access Point Name (APN) is the name of an access point for GPRS (data) networks. In order to use MyScreen™ on your mobile handset, your APN setting must be configured properly with your mobile operator. Generally, any mobile handset that is purchased directly from the mobile operator will have this setting pre-configured already. But this is not always the case.

In some cases, the APN setting is not configured with the mobile handset; especially, if your mobile handset was acquired from a another jurisdiction as an unlocked unit for GSM/GPRS networks.

An access point is:

-An Internet network to which a mobile handset can connect to
-A set of settings which are used for that connection
-A particular option in a set of settings for the mobile handset

An access point name (APN) may look something like this:

APN: internet.com
Username: (blank)
Password: (blank)

However, APN settings do vary by mobile operator. If you search for your mobile operator’s APN settings with the following search string “mobile operator name + apn settings”, you should not have any difficulty finding the exact settings for your specific mobile operator. If this fails, you may contact the mobile operator directly for this information.

To enter the APN settings, please refer to your mobile handset user manual for details or the device manufacturer’s website for online help.